Frequently Asked Questions

These pre-emptively answered questions aim to streamline communication and enhance user understanding, making it easier for individuals to find the information they seek without the need for extensive research or support.
How can I place an order on your online store?
To place an order, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to the checkout. Follow the prompts to enter your shipping and payment details to complete the order.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard,) and debit cards. Additionally, we also support payment through PayPal and other secure online payment gateways.
Is my personal and payment information secure on your website?
Yes, we take the security of your information seriously. Our website uses SSL encryption to protect your personal and payment details, ensuring a safe and secure shopping experience.
Do you offer international shipping?
Yes, we offer international shipping to many countries. During the checkout process, you can select your country to see if it is eligible for shipping.
Can I track my order once it's shipped?
Yes, once your order is shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Can I cancel my order after it's been placed?
If you need to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.