Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is successfully confirmed. Once your order has been shipped, you will receive a confirmation email with shipping details.
Note: During high-demand periods such as sales, product launches, or holidays, processing times may take slightly longer.
Shipping Rates & Delivery Estimates
We proudly offer FREE worldwide shipping on all orders — no hidden fees.
Estimated Delivery Time:
- Standard Shipping: 7–12 business days
Please note that delivery time does not include processing time.
Tracking Your Order
After your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment directly through the courier’s website.
If you do not receive your tracking details within a few days, please check your spam folder or contact our support team.
Delays & Lost Packages
While we aim to deliver your order on time, delays may occur due to factors beyond our control such as:
- Customs clearance
- Weather conditions
- Courier service disruptions
We are not responsible for such delays. However, if your package appears to be lost, please contact the shipping carrier first using your tracking number. If you still need assistance, feel free to reach out to us.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at info@representhoodies.com within 24–48 hours of placing your order. We will try our best to update it before shipping.
Damaged or Defective Items
If your order arrives damaged or defective:
- Take clear photos of the item and packaging
- Email us at info@representhoodies.com within 24 hours of delivery
Our team will review your case and arrange a replacement or solution as quickly as possible.
Customs & Import Duties
Depending on your country, your order may be subject to customs fees or import taxes. These charges are determined by your local customs authority and are the responsibility of the customer.
Need Help?
If you have any questions regarding your order or shipping, feel free to contact us at:
📧 info@representhoodies.com
We’re always here to help and make your shopping experience smooth.